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Membership FAQ
Q:
Haven't received the reconfirmation mail for username and password yet?
A:
Some free email services such as, kimo.com.tw, pchome.com.tw, sinamail.com.tw, yahoo.com.tw, etc. might be temporarily unstable and fail to get mail successfully. Those free email services listed above are not suggested. If you have registered with those email services or submitted an incorrect email address, please click here to modify and get a new reconfirmation mail soon.
Q:
Why correct username and password are entered, but still cannot login?
A:

The 'cookie' might be turned off, the solution is,

1. For your IE browser menu, select Tool> Internet Options>Security, then adjust the 'Security level' below middle level.
2. For your Netscape browser menu, Edit>Preference>Advance, then turn on 'cookie'.
Q:
Why the driver couldn't be downloaded?
A:

The 'cookie' might be turned off, the solution is,

1. For your IE browser menu, select Tool> Internet Options>Security, then adjust the 'Security level' below middle level.
2. For your Netscape browser menu, Edit>Preference>Advance, then turn on 'cookie'.
If the problem remains, please download the driver at Leadtek's FTP Server.
If the driver you need is still not available at Leadtek's FTP Server, please contact with Leadtel's customer service via +886-2-8226-5800 or email us.
Q:
While signing-up, system alarms me that my ID number is occupied?
A:
If you never sign up Leadtek, please email us at service@leadtek.com.tw and come with your ID number and the subject-ID number is occupied. We will delete this account and get you noticed to sign up again.
Q:
Forget password?
A:
On Leadtek's homepage, go to SUPPORTS section at llower-left area, membership > I forget, then enter your ID number and email address and then submit.
Q:
Still didn't receive any reconfirmation mail?
A:

Didn't receive any reconfirmation mail after the first solution is done, please email us at service@leadtek.com.tw and come with ID number and subject-password retrieval. You will get noticed by an email soon.

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